Children, young people and families

Further information and advice

If you’re a child or young person and you have any issues or concerns, you can contact Childline on 0800 1111 or visit

Local information and advice is also available online about particular issues, for example:

  • Not In Our Community – protection against grooming and child sexual exploitation –
  • Life Central – central local resource for information and advice about emotional wellbeing –
  • SEND Local Offer website – The local offer website provides information on the support and provision available locally for children and young people with special educational needs and/or disabilities.
  • SENDIASS website – The Special Educational Needs and Disability, Information, Advice and Support Service (SENDIASS) is a free service for children and young people with special educational needs and disabilities and their parents and carers. They provide impartial, confidential information, advice and support in relation to special educational needs and disabilities (SEND) and related health and social care matters –

Other sources of information, advice and self-help is available on the below pages of our website:


Early Help

Worried about yourself or another young person?

Safeguarding children and young people and keeping them safe is everyone’s business.

If you are a child or young person and need help, you should speak to a trusted adult or a professional you already know.

If you think that a child might be the victim of abuse or neglect or they may be at risk of harm, you should always report your concerns.

Please contact North Lincolnshire’s Children’s Services Single Point of Contact on:

  • 01724 296500 (9am to 5pm Monday to Thursday, 9am to 4.30pm Friday)
  • 08081 689667 (free phone)
  • 01724 296555 (answerphone – out of office hours and at weekends)

101 – Police non-emergency

999 – Police emergency

You can also read the government advice for practitioners What to do if you are worried a child is being abused, this leaflet will also be helpful to the members of the public who are worried about a child.

Private Fostering

The law requires you to notify North Lincolnshire Council six weeks prior to:

  • Your child going to stay with someone who is not a close relative for 28 days or more; or
  • You looking after someone else’s child for 28 days or more

You are also required to notify the council if you know of someone in a personal or professional capacity that is privately fostering a child or young person.

For further advice and support please contact North Lincolnshire Fostering Service on 01724 297024

Substance misuse

North Lincolnshire DELTA –  Young People’s Substance Misuse Service

DELTA provides outreach services for children and young people aged up to 19 affected by their own or their parent’s drug or alcohol use. It offers telephone support, home visits and individual counselling as well as advice and information on alcohol and related issues.

Tel: 01724 298 528

We Are With You

We Are With You is a national charity and we are the commissioned service to support adults with substance use issues in North Lincolnshire. Their website provides information and advice to substance users, family and friends and professionals.

We Are With You website

We Are With You also provide free confidential support with alcohol, drugs both through online webchat which is available via their website Monday-Friday 9am-9pm and Sat/Sun 10am-4pm

Substance misuse resources and information

Below is the link to a number of documents on a range of substances. The documents contain information around what the substance looks like, how it is used and the effects on the user.

Substance Misuse harm reduction information


Confidential advice and information about drugs, their effects and the law.

0300 123 6600
Talk to Frank website

Voice and Engagement

Voice, engagement activity, co-production and working collaboratively with children and young people’s perceptions, aspirations and skills is an area of strength in North Lincolnshire.  Building on this strong foundation, safeguarding partners and agencies remain committed to engaging with children, young people and families at an individual, service and strategic level.  We work with established groups and forums and there are different mechanisms for young people to have their say.  Examples include:

  • Square Table Event – March 2019 – to consider young people issues as part of the wider children’s planning arrangements and Children’s MARs arrangements and opportunities for co-production – emerging themes and discussion points
  • Elected Home Education Event – November 2019 – members of the Children’s MARS team attended this event to gather the views of children, young people and families who are home educated. This was an opportunity to engage with those whose views may not be easily accessible through traditional forums.

Support for children and families

For advice, support and to find out what to do if you are worried about a child, North Lincolnshire Council has put together a handy guide on keeping children and families safe.

A poster has been developed which signposts families to local support in English, Polish, Bengali, Portuguese, Kurdish and Punjabi

Information is also available on the council website in relation to Family Support and activities for children and young people on the support for children and families page and services to children page.

The below leaflets signpost children, young people and families to support during the COVID-19 period.

Missing Children

The below leaflet provides guidance for parents and carers around what to do when their child goes missing. It also gives advice on what to do and how to react when they return home.

North Lincolnshire Missing Children Information Leaflet

What to do if your child goes missing – The Children’s Society

The Children’s Society provides advice and guidance to parents around what to do if their child goes missing. Their website also contains information around why children go missing, what happens when the child is found and information on return home interviews.

What to do guide – The Children’s Society

Below also provides advice for children and young people who are thinking of running away

I Am Thinking Of Running Away | The Children’s Society

Advice for children who go missing – Childline

Childline provides advice specifically for children who go missing or run away and what happens when they return home

Running away | Childline

Why do children run away? – Railway Children

Railway Children is a UK charity who support and intervene with children who pass through railway stations alone or are found alone in the street. Their website provides information around why children run away, what the risks are and how to talk to your child about running away.

Why do children run away? | Railway Children

Not in Our Community – Missed Me?

Missed Me? is based on real life events and shows the different ways that children and young people can be pushed and pulled into situations of great risk and episodes of going missing.

Missed Me? has been created to help raise awareness of the reasons behind young people going missing and present them as victims rather than perpetrators of crime or the cause of situations including sexual and criminal exploitation.

Watch Missed Me? on Not in Our Community’s YouTube channel

North Lincolnshire Youth Justice Partnership

The below film talks about how the North Lincolnshire Youth Justice Partnership can support young people. The video shares stories from young people themselves.

View the video on YouTube

Child Exploitation and Trafficking

Not in Our Community

Alfie’s Story

This video story follows Alfie’s journey of criminal exploitation, how it can happen and the consequences it can have for all involved

View Alfie’s story on YouTube

Anywhere Kids

Delivered as a collaboration with the Humber Modern Slavery Partnership, Anywhere Kids is an animation created by My Pockets which demonstrates the consequences around being groomed and exploited.

‘Anywhere Kids’ uses aspects of real stories from real victims in our area to tell the story of how young people are groomed, coerced and trapped into exploitation such as drug dealing, forced criminality and sexual exploitation, and seeks to open a dialogue with younger children about some of the dangers they may face online or in person and how they might protect themselves from being targeted by exploiters and organised criminal gangs.

Watch Anywhere Kids on Not in Our Community’s YouTube channel


Trapped is a short film produced in Scunthorpe about events leading up to and following the near fatal stabbing of a young boy involved in a drug dealing operation. A researcher interviews five characters to try to understand why a drug related stabbing left a boy with life changing injuries. As the interviewer delves into the backstory of two boys and a girl we learn about the push and pull factors that lead to them becoming involved in drugs and child exploitation.

Watch Trapped on Not in Our Community’s YouTube channel

Trapped lesson plan – this lesson plan provides examples of icebreaker activities to introduce young people to the topic of grooming and exploitation.


The Fearless website has educational resources on county lines to educate young people on recognising the signs and how to report it. Young people themselves can also access the website for information around crime and exploitation.

Fearless website

PACE: Parents against child exploitation

PACE supports parents and carers of children who are being exploited by offenders outside the home. Their website provides information, support and training.

PACE website

Every Child Protected Against Trafficking (ECPAT UK)

ECPAT UK works with children who have been trafficked into the UK for criminal exploitation.

The ECPAT UK website  contains useful education resources including leaflets (in 11 languages) for young people who may have been trafficked

ECPAT UK Child friendly leaflets

How do I know if I am being groomed? – Childline video

This video discussed grooming and gives advice on how to spot the signs and how to get support if you’re worried that you or a friend are being groomed.

Grooming Video – YouTube

Trafficking video – Childline

This video was developed with young people as part of the NSPCC’s Protect and Respect service, in consultation with CEOP and University College London to raise awareness of trafficking.

A story about trafficking – YouTube

Knife Crime

No More Knives or County Lines

Working in collaboration with the Office of the Police and Crime Commissioner for Humberside, this website is an educational resource that helps to educate young children and teenagers, on the topic of knife crime.

No More Knife Crime website

The below online e-book aims to educate children aged 10 to 16 on the dangers of getting involved with county lines and carrying knives. The story is about a groups of friends who are groomed and lured into delivering packages to various areas, using rail and taxis and their own dedicated phone lines; Jamie regrets picking up a knife for protection.

No More Knives e-book

The below video tells the story of a group of friends who are groomed into county lines and realise the consequences of carrying knives

No More Knives by Christina Gabbitas – YouTube

Lives not knives

Lives not knives is a youth-led charity that works to prevent knife crime, serious youth violence and school exclusions by engaging, educating and empowering disadvantaged young people and supporting them to enjoy their lives and improve their future prospects.

Lives not knives website

The Ben Kinsella Trust

The Ben Kinsella Trust is an anti-knife crime charity which tackles knife crime through education. Their website contains resources of young people, parents and professionals.

The Ben Kinsella Trust website

It All Adds Up – YouTube

‘It All Adds Up’ is an knife crime animation created by the Student Commission on Racial Justice.

It All Adds Up – YouTube

Online Safety

Parent Zone

The parent zone website has a range of articles to support parents with digital parenting. Articles include being safe online, what apps to watch out for and what to teach children about internet safety.

Parent Zone website

CEOP: Thinkuknow

The thinkuknow website contains resources for children of all ages around internet safety and preventing online grooming. There are lesson plans, activities for children and advice articles for parents, carers and professionals.

Thinuknow website

CEOP online safety game for 8-10 year olds

The CEOP Band Runner game is a fun way for 8-10 year olds to learn about safer use of technology

They will learn to:

  • distinguish between safe and unsafe behaviours online
  • feel more confident to seek help from a trusted adult when they need it
  • understand how they can use our 8-10s website to seek advice and support

The game can be accessed the CEOP 8-10s website here

11-18s website

The website offers advice articles and signposts clear ways young people aged 11-18 can access help and support across 7 key categories:

  1. Relationships
  2. Socialising online
  3. Nudes
  4. Sex and sexual content online
  5. Sexual abuse
  6. Support
  7. Online safety

View the website here – CEOP Thinkuknow 11-18s website

Child Sexual Abuse prevention campaign – Internet Watch Foundation

This hard-hitting campaign, backed by the UK Home Office and Microsoft, aims to empower girls, and warn their parents and carers about the risks posed by online predators targeting children.

Videos and resources are available on the Internet Watch Foundation website.

Gurls Out Loud is a resource for young girls which aims to encourage them to block, report and tell someone if an adult tries to engage with them via the internet

TALK Checklist by Internet Watch Foundation –  The TALK checklist is for parents/carers to use when they are worried about their child’s internet use. The website contains practical advice on how to have the conversation with the young person.

Their parents and carers guide helps parents know what to look out for, what to do and how to protect their child.

Online Sexual Harm Reduction Guide – The Marie Collins Foundation

The Marie Collins Foundation has joined forces with the NWG Network to produce a new help guide for parents and carers aimed at reducing online harm.

How Can I Help My Child?

Further information and resources are available on the Marie Collins Foundation website.

Internet Safety Handouts for Parents – Parents Protect

This leaflet gives primary school aged children and young people aged 11+ information about some helpful websites to help them keep themselves safe online – 11+ children’s leaflet

This leaflet gives parents and carers useful information about risks to children associated with internet enabled devices including: sexting, online gaming, cyberbullying, grooming and social media including signposting to other resources and information – internet safety guide for parents


Childline: Bullying and Cyberbullying

This online guide helps parents and children recognise bullying and what to do about it. It also includes advice around how to support someone who is being bullying and how to help them cope once the bullying has been addressed.

 Bullying and cyberbullying | Childline

Anti-Bullying Alliance

A range of tools and resources are available on their website including specific guidance for schools about sexual bullying and free training.

All about bullying (

What is sexual bullying? (

Responding to bullying toolkit (

Jake’s Story – being bullied

Jake’s intimate description of how it felt to be bullied – the sense of isolation and fear that he went through – will help students to empathise with his story. This film will be particularly useful for opening up discussion around bullying, self-confidence and the effects of an individual’s actions on others.

Jake’s Story: Being Bullied | BBC Teach – YouTube

Fight Child Abuse YouTube channel

This organisation based in the US has some useful videos on their YouTube channel for children on a number of topics including:

Protect Yourself Rules – Cyber Bullying – YouTube

Protect Yourself Rules – Bullying – YouTube

Sexual Abuse and Harassment

Parent’s Guide to Online Sexual Harassment

The Children’s Commissioner has launched some resources aimed at parents and carers about online sexual harassment and how they can support children and young people to stay safe online. The guide includes a list of additional resources and sources of support and covers issues, such as sexting, peer pressure and body image.

Parent’s Guide to Online Sexual Harassment

Shore website – Lucy Faithful Foundation

Recent research shows that under-18s are responsible for one-third of sexual offences against young people in the UK.  In response to this, the Lucy Faithfull Foundation has launched an information website called Shore, which is aimed at under 18s and offers accessible, practical advice and dedicated support for young people concerned about harmful sexual behaviour. 

Stop Abuse Together Campaign

The new Stop Abuse Together website can help parents and carers learn to spot the signs, have regular conversations with their child which can help keep them safer, and know when it’s right to reach out for more support.

Advice for parents – Knowing the signs can help keep your child safe 

Find tips and advice on how to talk to your child about their relationships and safety – Speak to your child tips

You don’t have to be certain to talk to a trained professional about a concern. Learn about the support on offer

Parents Protect – Information leaflets and guides

Parents’ guide for when children are having problems online

Parents’ guide to protecting your children from sexual abuse

Smart rules for adults to share with their children to protect them from sexual abuse

Smart rules for adults to protect their children from sexual abuse

Guide to developing family safety plans

Simple conversations to keep your child safe from abuse

PANTS – Learn the underwear rule

Traffic Light Tools for parents

The below tools help parents understand the sexual development of children and what behaviours are age appropriate

Traffic Light Tool – Children aged 5 and under

Traffic Light Tool – Children aged 5 to 11

Parents Protect – Learning Programme

The below learning programme provides parents with information you need about child sexual abuse and sexual exploitation, how to create a family safety plan and who you can contact for further support.

Sexual Abuse Learning Programme – Parents Protect

Fight Child Abuse YouTube channel

This organisation based in the US has some useful videos on their YouTube channel for children on a number of topics including:

Don’t let Pressure End Up as Sexual Abuse – YouTube

Grooming & Sexual Abuse – YouTube

Sexual harassment among young people – awareness video

This film discusses the issue of sexual harassment among young people. The film is animated and available in 4 languages (English, Slovenian, Portuguese and Maltese).

Sexual harassment among young people – YouTube

Healthy Relationships and Domestic Abuse

Healthy and unhealthy relationships – Childline

This online guide provides advice to children around how to recognise an unhealthy relationship and what to do if you feel unsafe.

Healthy and unhealthy relationships | Childline

Video Resource – Teenage Relationship Abuse

This video animation below is to raise awareness of teenage relationship abuse.

Sunshine – Don’t Confuse Love & Abuse – Day One – YouTube

The Blue Door

The Blue Door is a specialist service who provide support to anyone that has experienced domestic abuse and sexual violence in North and North East Lincolnshire and those who have experienced rape and serious sexual offences in Hull and the East Riding of Yorkshire through a variety of advocacy, outreach workers, groups and programmes.

Office Telephone: 01724 841947

Helpline: 0800 197 47 87

Further information and referral forms are available from The Blue Door’s website

Respect UK

The respect phoneline is a confidential helpline, email and webchat service for perpetrators of domestic abuse looking for help to stop. Partners or ex-partners of perpetrators as well as concerned friends and family are welcome to get in touch for information, advice and support.

Helpline 0808 802 4040

Webchat is also available on the Respect UK website.

The National Domestic Abuse Helpline

The National Domestic Abuse Helpline offers confidential, non-judgemental information and expert support. The Helpline can also help callers access refuge accommodation or other specialist services. The Helpline is free to call and uses the services of Language Line to provide access to interpreters for non-English speaking callers. The Helpline can also access the BT Talk Type Service for deaf or hard of hearing callers. The Helpline is open 24 hours a day every day of the year.

Helpline 0808 2000 247

The Hideout

The Hideout provides information to children and young people to understand domestic abuse and how to take positive action if it is happening to them.

The Hideout website

What’s OK at Home?

This organisation creates websites, videos, apps, posters and other resources to help young people understand what family violence is, why it happens, how to recognise it and how to help others who are experiencing it.

What’s OK at Home website

Hidden Hurt

Hidden Hurt aims to help children and young people understand the dynamics of an abusive relationship, the different types of abuse and the effect on both direct and indirect victims. A number of resources and personal stories are available to read on their website

Hidden Hurt website

#FriendsCanTell campaign

Friends are often the first to notice the red flags. The #FriendsCanTell campaign aims to de-normalise the abuse and control that young people said are so common in their relationships that they are considered normal.

Advice and support is available on their website –

You can also watch their campaign video here – YouTube: Friends Can Tell


Let’s Talk About It – Working Together to Prevent Terrorism

This website contains practical advice and guidance in order to stop people becoming terrorist or supporting terrorism.

Let’s Talk About It website

Educate Against Hate

This website contains government advice and trusted educational resources to safeguard children from radicalisation, build resilience to all types of extremism and promote shared values.

Educate Against Hate – Prevent Radicalisation & Extremism

Counter Terrorism Policing UK – YouTube

The below video shows how easy it can be for anyone to become vulnerable to extremists operating online and looking to radicalise young and impressionable individuals.

Online Radicalisation – YouTube

Hollyoaks TV drama enlisted the help of Prevent to tell a far right radicalisation storyline. This video tells the real life story behind it and explains how to get help if you fear someone you know is at risk.

Counter Terrorism Policing teams up with Hollyoaks | Prevent – YouTube

Humza Arshad has collaborated with counter-terrorism police to stop children being drawn into gang crime and extremism. Arshad, 34, worked with officers to produce the film ‘Hate’. The message behind the film is one of tolerance, respect and communities working together to challenge hate in all its forms.

HATE – Short Film. – YouTube

The below film shows the story of a back street brawl between two young men with extreme and opposing views – men who would never take the time to talk, to listen, to understand each other. And yet a conversation begins. This provocative film reveals some challenging truths about prejudice, extremism and radicalisation, and shows that the best way to understand these problems is to talk.

Extremists – YouTube

Safer sleeping and coping with crying

ICON programme

The ICON programme has been developed to help parents, carers and families understand that increased crying between 2 weeks and 6-8 weeks of age is normal and helps families cope with a crying baby. It also raises awareness of the dangers of a baby being shaken, something that can be triggered by a baby crying, and the devastating injuries this can cause sometimes resulting in death.

The ICON website provides further advice for both parents and professionals working with children and families.

ICON Resources

Additional resources for professionals are available on the Resources page.

Soothing a crying baby – NHS advice

The NHS have information and guidance on their website which gives parents the techniques to comfort a crying baby.

Soothing a crying baby


Cry-Sis is a charity offering help and support to parents with babies who cry excessively or have sleeping problems. Their website provides advice, information and guidance along with a telephone helpline that you can access for advice.

Cry-Sis website

The Lullaby Trust

The lullaby trust website provides advice around safer sleeping for babies and young children. Information is available around co-sleeping, room temperature and appropriate bedding.

Lullaby Trust website

Little Lullaby

Little Lullaby has been created by young people for young people and provides advice and guidance around caring for babies and education around safer sleeping.

Little Lullaby website

Lift the baby

Video resource and information for new dads around safer sleeping

Lift the baby website

Emotional wellbeing and mental health

Life Central

Life central aims to be the go-to app for young people in North Lincolnshire. It aims to give young people the information they need to help themselves make lifestyle changes for better emotional health and wellbeing.

Life Central website


Kooth is an online mental wellbeing community, with free, safe and anonymous support for 11 to 18 year olds.

Kooth website

The Mix

The Mix provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems. Young people can access the The Mix’s support via phone, email, webchat, peer to peer and counselling services.

Telephone: 0808 808 4994 (11am-11pm, free to call)
Crisis Support: Text ‘THEMIX’ to 85258.

The Mix website


Offers information and advice on eating disorders and runs a supportive online community. Also provides a directory of support services at HelpFinder.

0808 801 0711 (youthline)
0808 801 0811 (studentline)
0808 801 0677 (adult helpline)

Beat website

SEED: Eating disorder support service

The SEED website contains a range of resources to help you identify whether you have an eating disorder. It also shares information on the different types of disorders and how you can manage it and get support.

SEED website

Young Minds

Committed to improving the mental health of babies, children and young people, including support for parents and carers.

0808 802 5544 (parents helpline)
85258 (crisis messenger service – text the letters YM)
Young minds website

Student Minds

Mental health charity that supports students.

Student minds website

Calm Harm

This is an app which is designed to help people resist or manage the urge to self-harm.

Calm Harm app information